Privacy Policy

Effective: December 8, 2025

1. Introduction

Flow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Contact form submissions (name, email address, message content)
  • Customer support communications
  • Feedback and survey responses

2.2 Automatically Collected Information

  • Device information (device type, operating system, unique device identifiers)
  • App usage data (features used, session duration, breathing techniques selected)
  • Crash reports and performance data
  • General location data (country/region level only)

2.3 Information We Do NOT Collect

  • Health or biometric data
  • Precise GPS location
  • Contact lists or personal files
  • Microphone or camera data

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain the App's functionality
  • To improve and optimize user experience
  • To respond to customer support requests
  • To send important updates about the App (with your consent)
  • To detect and prevent technical issues or fraudulent activity
  • To analyze usage patterns and develop new features

4. Third-Party Services

We work with trusted third-party service providers to operate our App:

RevenueCat

Subscription management and payment processing. RevenueCat processes subscription data securely and does not share your payment information with us.

Apple App Store / Google Play

App distribution and in-app purchase processing. Subject to Apple's and Google's respective privacy policies.

Note: We do not use any third-party analytics services. Your usage data stays on your device.

5. Data Storage and Security

5.1 Storage

Your data is stored on secure servers with industry-standard encryption. We retain your information only for as long as necessary to provide our services and fulfill the purposes described in this policy.

5.2 Security Measures

We implement appropriate technical and organizational security measures to protect your data, including encryption in transit and at rest, access controls, and regular security assessments.

5.3 Data Breach Notification

In the event of a data breach that may affect your personal information, we will notify you and relevant authorities as required by applicable law.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate personal data
  • Deletion: Request deletion of your personal data
  • Portability: Request your data in a portable format
  • Opt-out: Opt out of analytics data collection through device settings
  • Marketing: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us using the information provided below.

7. Children's Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Data Retention

We retain your personal information for as long as necessary to:

  • Provide you with our services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our App and develop new features

When your data is no longer needed, we will securely delete or anonymize it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last updated" date
  • Sending you a notification through the App (for significant changes)

We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Company: Nanbu Apps Inc.

Website: https://nanbu.app

Email: hey@flowbreath.app

We will respond to your inquiry within 30 days.